Job Description: Healthcare Manager - Food & Beverage

Position Summary

The Healthcare Manager - Food & Beverage is responsible for overseeing the planning, coordination, and delivery of food and beverage services within a healthcare environment. This role ensures high standards of food safety, hygiene, and customer satisfaction, while supporting operational efficiency, compliance with healthcare regulations, and staff development.

Key Responsibilities

Food & Beverage Operations

• Lead and manage the food & beverage operations within the healthcare facility, ensuring timely, safe, and high-quality meal service.
• Develop and implement menus that meet nutritional, dietary, and cultural needs of patients, staff, and visitors.
• Monitor daily operations to maintain service excellence, efficiency, and adherence to hospital policies.

Compliance & Safety

• Ensure compliance with food hygiene, workplace safety, and healthcare standards, including Eat Safe SG and risk management regulations.
• Oversee audits, inspections, and quality assurance programs to maintain the highest standards of food safety.
• Implement corrective action plans and continuous improvement initiatives.

Leadership & Team Management

• Lead, train, and supervise food service and support staff, promoting teamwork and a positive working culture.
• Conduct regular performance reviews and staff development programs.
• Motivate and support staff to deliver excellent service under pressure.

Stakeholder Engagement

• Collaborate with hospital administration, healthcare professionals, and external service providers to align food service operations with patient care priorities.
• Act as a key liaison between the hospital management and catering teams, addressing service feedback and implementing improvements.

Financial & Administrative Management

• Oversee budget planning, cost control, and resource allocation for food service operations.
• Monitor vendor performance and manage procurement of food and beverage supplies.
• Ensure accurate reporting, documentation, and compliance with contractual obligations.

Qualifications & Experience

• Bachelor's degree
• Certified in Front Office Operations, Food Hygiene, Risk Management, and Quality Awareness.
• Over 5 years of experience in Food & Beverage, Hospitality, and Healthcare support services.
• Strong background in healthcare catering operations, hospital facility services, and staff leadership.

Skills & Competencies

• Strong leadership and organizational skills.
• Excellent interpersonal and communication abilities.
• Ability to work effectively under pressure and adapt to changing priorities.
• Proven experience in food safety management and healthcare compliance.
• Positive, hardworking, and team-oriented with a commitment to continuous learning.