Account Manager
APEX PRODUCTIONS PTE. LTD.
Job Description:
Requirements:
- Serve as the main point of contact for assigned clients, building strong, long-term relationships.
- Understand client business goals and challenges; proactively propose APEX solutions to meet those needs.
- Ensure high levels of client satisfaction, retention, and repeat business.
- Coordinate with Events, Productions, Digital, and Creatives teams to ensure timely and quality delivery of client projects.
- Monitor project progress, budgets, and timelines; escalate risks early.
- Prepare regular status updates and reports for clients.
- Identify and pursue upsell and cross-sell opportunities within existing accounts (e.g., turning an events client into a digital retainer).
- Development and execution of business proposals, pitches, and presentations for potential clients or tenders.
- Assist in negotiating contracts and closing deals where applicable.
- Provide input on service improvements and client insights to leadership.
- Provide consistent reports and updates to leadership for all accounts.
Requirements:
- Degree in Marketing, Communications, Business, or related field.
- 3-4 years in account management, client servicing, or marketing/advertising agency role.
- Prior exposure to events, media production, or digital marketing projects is highly preferred.
- Ability to adapt and be initiative at managing multiple projects simultaneously in a fast-paced environment.
- Strong documenting skills with excellent attention to detail.
- Self-motivated, dedicated, hands-on and willing to go extra mile.
- Client-first attitude with a proactive, problem-solving approach.Strong work commitment.•
- Strong sense of urgency
- Excellent written and verbal communication skills
- Extremely well organization skills
- Ability to anticipate roadblocks and pivot when necessary (to think out of the box)
JOB SUMMARY
Account Manager
APEX PRODUCTIONS PTE. LTD.
Singapore
an hour ago
N/A
Full-time
Account Manager