We are looking for a well-mannered and patient Supervisor to join our service team. You will be responsible for delivering impeccable hospitality standards, by supporting the management team in overseeing daily operations, maintaining smooth service flow, and ensuring that every guest leaves with a memorable experience.

Our client, is a dynamic F&B holding company powered by a seasoned leadership team with over 20 years of experience. They have not only built but also transformed award-winning brands across Southeast Asia, Europe and beyond. Acting not just as investors but also passionate turnaround specialists seeking to breathe new life into iconic F&B properties, they aim to blend rich heritage with bold innovation.

The restaurant itself is a strikingly unique concept, spread across four floors, each designed with its own distinct theme. By combining creative design with elevated cuisine, the aim is to captivate diners with a one-of-a-kind experience that blends atmosphere, storytelling, and exceptional food.

Key Responsibilities:

• Supervise and guide service staff to ensure consistent, high-quality guest service.
• Take charge of daily floor operations, including table assignments, service flow, and guest satisfaction.
• Handle guest inquiries and feedback with professionalism and efficiency.
• Train, coach, and motivate team members to uphold service standards.
• Work closely with the kitchen and bar teams to coordinate timely service.
• Ensure compliance with hygiene, safety, and operational procedures.
• Assist in rostering, staff briefings, and performance monitoring.

Requirements:

• 2-4 years of F&B service experience, with at least 1 year in a supervisory role.
• Strong communication and leadership skills with the ability to motivate a team.
• Passionate about hospitality and guest engagement.
• Ability to multitask and remain composed in a fast-paced environment.
• Flexibility to work evenings, weekends, and public holidays as required.

Staff Benefits:

• Dining credits and Staff Discount.
• Dental and Group insurance coverage.
• Laundry service provided on-site.
• Staff meal provided.
• AWS and Variable Performance Bonus subjected to company and individual's performance.

If you are a service-driven professional who thrives on creating exceptional dining experiences, join this team and apply to be part of a bold F&B vision that blends heritage with innovation.