RUCKUS Networks is a global leader in enterprise networking solutions, empowering organizations with secure, high-performance wireless and wired connectivity. With innovative products and deep expertise in cloud-managed networking and AI-driven solutions, RUCKUS enables enterprises to harness the full potential of digital transformation. Our mission is to deliver reliable, intelligent infrastructure that simplifies connectivity, drives operational efficiencies, and enables new experiences for users in complex environments. We are committed to shaping the future of enterprise connectivity by leveraging the AI and automatio to create solutions that are simple, scalable, and secure.

Job Description

As a Senior Product Line Manager, you will be responsible for leading the strategic development and execution of cutting-edge AI-driven networking, analytics, and multi-tenant platform offerings. You will play a pivotal role in transforming how organizations connect, manage, and extract value from their digital infrastructure, fully aligned with RUCKUS Networks' vision of delivering intelligent and effortless connectivity.

Key Responsibilities

• Product Strategy & Roadmap: Define and execute the strategic roadmap for AI-driven platforms, and associated features, expanding capabilities to meet dynamic market demands.
• AI & Platform Expansion: Drive the growth and adoption of AI services, transforming offerings from networking insights to comprehensive, full-stack solutions.
• Adoption & Revenue Growth: Implement successful go-to-market strategies to increase product adoption, achieving high attach rates and significant recurring revenue gains.
• AI & Automation Leadership: Spearhead the integration of generative AI solutions to simplify usability, including conversational AI applications for troubleshooting and beyond.
• Cross-functionalCollaboration: Lead cross-functional teams (engineering, sales, marketing) to deliver customer-focused innovations and support global initiatives.
• MSPOperations: Enhance platform observability and workflows for service providers, scaling adoption and improving operational effectiveness.
• Data-driven Insights: Oversee product analytics tools (Pendo) to derive actionable insights and inform product decisions.
• Professional Evangelism: Support sales, marketing, and evangelism of AI-driven networking solutions; participate in conferences and tech summits as a speaker.

Required Skills & Qualifications

• Experience: 12+ years in Product Management, Technical Leadership in SaaS and Enterprise Networking domains. At least 3 years of experience in AI in Enterprise Networking.
• Education: Bachelor's in Computer Science/Engineering or related field.
• Industry knowledge: Demonstrated knowledge of one or more AI driven networking platforms (e.g. Cisco/Meraki, Juniper/Mist, Aruba Central).
• Patents & Innovation: Proven innovator, with experience in product ideation (e.g. AI troubleshooting, agentic systems).
• Leadership & Communication: Excellent leadership, mentoring, and presentation skills; track record as a regular speaker at industry events.

Preferred Qualifications

• MBA is preferred.
• Background in supporting and enabling channel partners, ISVs, and enterprise customers.