Our client is a hospital, and is looking for a Manager who can provide support for the various related departments.

Primary Duties and Responsibilities (80%)

• Plan, implement, and upgrade project schedules; allocate resources efficiently; ensure timely execution of assigned tasks; and coordinate with system vendors and departmental end users.
• Lead the submission of the annual IT work plan in collaboration with department leads and operations teams. Oversee the acquisition and implementation of IT systems and tools.
• Manage IT planning and execution for allied health departments in the upcoming Integrated General Hospital (IGH) campus.
• Serve as the Credentialed Trainer for EPIC modules, delivering onboarding and ongoing training to new department users.
• Evaluate and process EPIC system change requests from users, performing build modifications to address user needs and resolve underlying issues.
• Oversee and manage integrations between internal systems and external client platforms, ensuring compliance with security requirements and maintaining smooth data exchange and functionality.
• Contribute to the strategic development of departmental IT systems, including cloud-based applications using Synapxe or private solutions, to enhance service delivery and long-term cost efficiency.
• Upgrade existing IT infrastructure to meet evolving requirements. Collaborate closely with department stakeholders to automate workflows through IT solutions.
• Review, update, and enforce IT Standard Operating Procedures (SOPs) in alignment with MOH, cluster, and Synapxe directives, including business continuity protocols during system downtimes.
• Lead regular IT audits for the assigned allied health departments.
• Secondary Duties and Responsibilities (20%)
• Propose and/or implement AI-driven solutions to streamline daily operations and support future campus readiness.
• Monitor and manage key performance indicators (KPIs) related to cluster or institutional initiatives.
• Participate in informatics-related projects aimed at enhancing operational efficiency in allied health areas.
• Contribute to cross-institutional efforts for harmonizing systems and processes across the cluster.
• Undertake additional tasks as assigned by the reporting officer.
• Take charge of:

1. Managing and maintaining departmental servers, workstations, and printers within the LAN environment.
2. Overseeing procurement and deployment of IT systems and accessories.
3. Preparing statistical reports on scheduled workloads.
4. Conducting both scheduled and ad hoc data extraction and compilation based on user needs.
5. Handling price updates, charge corrections, and audit-related activities.
6. Managing vendor contracts and maintaining regular follow-up with system providers and departments.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or healthcare-related field.
• At least 5 years of relevant experience or equivalent qualifications in healthcare informatics systems.

Skills and Competencies:

• Prior experience with EPIC systems is highly preferred.
• Strong understanding of cloud computing, DICOM, HL7 standards, and LAN/WAN & internet connectivity.
• Familiarity with budgeting and procurement workflows.
• Good knowledge of information security protocols, network security, and firewall configurations.
• Excellent analytical, problem-solving, and organizational abilities, with great attention to detail.
• Proven ability to manage multiple tasks and projects under tight deadlines.
• Capable of working independently with minimal supervision.

Interested candidates, please click "Apply Now" or send your resume to felicia@joblions.com.sg.

We regret that only shortlisted candidates will be notified.

Felicia Lua Wei Xuan | CEI Reg. No.: R25157213

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