Opportunity

• 3 - 4 days between Mon to Sun: 7am to 7pm / 7pm to 7am
• Changi Airport
• 1-year renewable contract & completion bonus
• Gross Up to $3000

Job Responsibilities

• Supervise and manage frontline staff, including scheduling, performance, and service standards.
• Handles any escalation and service recovery.
• Ensuring of smooth operations across the counters at different terminals.
• Manage driver queues and assign bookings efficiently.
• Support remote passenger enquiries and bookings via video concierge.
• Ensure smooth traffic flow and sufficient vehicles to meet demand 24/7.
• Oversee holding areas and enforce driver compliance.
• Register and maintain records of GTC drivers accurately.

Requirements

• Prior experience in supervisory positions preferred
• Prior experience as a Concierge / Receptionist / Admin Assistant would be an advantage
• Strong interpersonal skills, preferably bilingual
• Service-oriented, able to effectively serve passengers and answer any enquiries in a professional manner;
• Proficiency in operating relevant systems, including but not limited to booking applications
• Ability to handle monetary transactions accurately and responsibly, including the use of POS terminals and issuing receipts where required

To Apply

• Click apply & send in your resume to carin.sim@adecco.com

*Kindly note that only shortlisted applicants will be contacted.

EA License No: 91C2918
EA Personnel No: R23113561
EA Personnel Name: Carin Sim