• Up to basic $7,800 + Bonus + Benefit.
• Permanent role/ 5 workdays/ Central area
• Global leading provider of innovative security and professional communication solutions.

Job Summary:
Provide expert technical support and product guidance for the Regional and local Sales Offices, ensuring seamless customer experience and supporting business growth. Conduct training, resolve technical issues, and contribute to product strategy in collaboration with Product Management and Sales teams.

Key Responsibilities:

• Act as a technical subject matter expert (SME) for assigned product range, providing support to internal teams and external customers.
• Troubleshoot and resolve technical issues, while identifying and mitigating potential risks.
• Deliver technical training and product workshops to enhance knowledge and competencies of staff and clients.
• Partner with Product Management to provide feedback for product development and enhancement in the regional market.
• Support local Product Managers in designing and reviewing customer-specific solutions for tender submissions and large-scale projects.
• Maintain technical documentation and best practices to ensure knowledge sharing across teams.

Job Requirements:

• Diploma or Degree in Engineering, IT, or technical discipline.
• Proven experience in a technical support or technical consulting role, with strong documentation skills.
• Good understanding of market landscape, competitor products, and industry trends.
• Experience in the relevant industry preferred.

How to apply
Interested candidates who wish to apply for the position, you may send in your updated resume to search84@searchindex.com.sg
We regret that only short-listed candidates will be contacted shortly.
Lionel Cheow

EA License | 14C7092
EA Registration Number | R1105005