We are seeking a highly organized and proactive Course Administrator to oversee the smooth delivery of our training programmes. This role is pivotal in ensuring an excellent learner experience through efficient enrollment management, clear communication, and seamless operational support.

Key Responsibilities

1. Enrollment & Records Management

• Process student registrations, withdrawals, and transfers in a timely manner.
• Maintain accurate, up-to-date enrollment and attendance records.
• Archive student and course documentation in an organized and compliant manner.
• Prepare reports for management, audits, and regulatory purposes.

2. Communication & Stakeholder Liaison

• Serve as the primary contact for students, trainers, and internal teams regarding course details, schedules, and updates.
• Respond promptly and professionally to inquiries across email, phone, and online channels.
• Provide clear, concise updates on schedule changes or important course information.

3. Student Support Services

• Assist learners with course-related queries, technical issues, and general support needs.
• Coordinate and facilitate help sessions, tutorials, or orientation programmes when required.

4. Logistics & Scheduling

• Plan and coordinate course timetables, considering trainer availability, learner needs, and venue constraints.
• Manage logistical arrangements for in-person sessions, including room setup, materials preparation, and equipment allocation.
• Ensure all resources are ready for smooth course delivery.

5. Technology & Learning Platforms

• Administer and maintain the Learning Management System (LMS) and other online learning tools.
• Collaborate with IT teams to resolve technical issues promptly and enhance digital learning experiences.

Qualifications & Skills

• Proven experience in course administration, training coordination, or similar roles within education or professional development.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent written and verbal communication skills.
• Proficiency in Learning Management Systems (LMS) and other relevant digital tools.
• Detail-oriented, with a commitment to accuracy and quality.
• Strong interpersonal skills and a service-oriented mindset.

Kindly send us your updated resume.

We regret only shortlisted candidates will be notify.