• Position : Inside Sales Representative (Heavy Equipment/Material Handling) + COMMISSION
• Location : Gul Circle
• Working hours : Monday - Friday 8am to 5:15pm
• Salary (commensurate with experience) : Up to $3500 Basic + Commission + 14 Days Annual Leave (Up to 21)
• Duration : Permanent
• Industry : Material Handling Equipment Supplier

Main Responsibilities:

• Responsible for offering and sales of repairs, retrofits, and spare parts
• Review the Service Reports and verify all findings, risks, and recommendations
• Even when there are no operative-initiated quotes or next steps identified, contact the customer to verify that they are satisfied with our work and to ensure the customer has no additional questions, concerns, or other open items
• Contact customers and perform Service Reviews using our customer portal within two business days of a Service Requests completion
• Update and enrich all asset and customer data during the Service Review process
• Assign sales cases, or parts of them, to other colleagues as applicable
• Respond to customer inquiries on repairs, spare parts, and other services
• Maintains daily activities in customer relationship management tools by tracking calls, emails, and interactions with customers
• Follow up on all active Sales Cases in a timely, structured, and planned manner
• Other ad-hoc activities as assigned

Requirements:

• Minimum Diploma in Business Admin or related field
• 2-3 year/s of business development or sales experience
• Experience working with Siebel CRM or similar tools
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.