Customer Experience & Delivery

• Ability to manage excited customers

• Ability to manage high-pressure situations.

• Actively and quickly resolve potential issues whilst keeping customers engaged.

• Strong and engaging oral presentation skills.

• Experience working with small and large teams.

• Taking accountability for their work.

• A passion for VR, gaming, and technology

Safety

• Contribute to a safe environment for all customers, team members and contractors with a prevention focus

• Abide by safety updates and changes communicated by management

• Communicate relevant safety information to customers, including party & groups

Presentation & Cleanliness

• Organising the Controllers before a Session.

• Assisting in the Transition of Sessions

• Assisting with in-game Issues

• Cleaning Equipment

• Charging Batteries

Requirement

- Ability to work in a fast-paced environment

- Strong communication skills and teamwork

- No experience welcome (Training will be provided)

- Able to work on weekends / PH / Shift.

- 5 days work week

- Expected start date for role: Mid September

• Work Location: China Square Food Centre
• 4 months contract