Summary:

• Basic Salary: From $7,000 to $9,000, with AWS and Variable Bonus
• Restaurant Cuisine: Chinese & Cantonese

Responsibilities:

• Oversee all aspects of restaurant operations, ensuring top-tier service and smooth workflow.
• Lead and train the team to maintain service excellence and operational standards.
• Monitor in-line operations and address issues (SPC, equipment, customer feedback) promptly.
• Drive continuous improvement through guest feedback and internal reviews.
• Handle guest complaints with professionalism and follow up on resolution.
• Coordinate closely with other departments (e.g. Front Office, Kitchen, Engineering) for seamless service.
• Participate actively during peak periods, special events, and busy days.
• Plan staff schedules and manage resources based on occupancy, events, and promotions.
• Ensure team compliance with SOPs and service standards through regular training and assessments.
• Collaborate on menu planning and service strategy with F&B Manager and Executive Chef.
• Promote restaurant offerings and implement guest and team incentives to boost revenue.
• Monitor departmental KPIs and P&L performance, reporting to F&B Manager.
• Control costs while maintaining high standards in service and cleanliness.
• Lead recruitment, onboarding, and development of new team members.
• Uphold health, safety, and hygiene standards across all operations.
• Support broader hotel goals and align team performance with business objectives.

Requirement:

• Minimum 10 years' experience in senior leadership roles within high-end or fine dining establishments.
• Previous experience in Michelin-starred restaurants is highly preferred and will be considered a strong advantage.
• Strong business acumen and proven track record in revenue and cost management.
• Excellent interpersonal and communication skills with the ability to lead and inspire teams.
• Deep passion for food, service, and hospitality with knowledge of the latest culinary and service trends.
• Meticulous attention to detail and strong understanding of fine dining service etiquette.

Interested candidates please apply online or send your latest CV to alex.fong@AlwaysHired.com.sg

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

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