Purpose of Job

To conceptualise, develop, implement, monitor and evaluate projects pertaining to fundraising and donor, partner and volunteer engagement & management and communications

Key Responsibility areas

• Fundraising

• Donor & Partners Management

• Volunteer Management

• Communications

Scope

Fundraising

• To conceptualise, develop, implement, monitor and evaluate fundraising initiatives and strategies

• Manage and execute fundraising projects with budget and schedule

• Build and strengthen collaborative relationships with donors, partners and volunteers.

• Implement cloud-based Donor Management solutions to improve operational efficiency and IT security of organisation's donor management database.

• Raise funds by sourcing for sponsorships and donations from individuals and corporate

• Write proposals and appeal letters that could attract donors, including application for funding grants

• Prepare and give presentations to potential individual and corporate stakeholders

• Maintain and grow database of sponsors and donors to advance digital donations

• Ensure compliance with corporate governance, Charities Regulation and regulatory requirements of the agency and Singapore law

Volunteer Management

• Conceptualise and implement volunteer programmes/events within budget, funding mechanism and timeliness.

• Build and strengthen collaborative relationships with donors, partners and volunteers.

• Implement cloud-based Volunteer Management solutions to improve operational efficiency and IT security of organisation's volunteer management database.

• Match volunteers to organisation needs and volunteer interests.

• Develop effective strategies to recruit new volunteers, conduct screening, interview and orientation.

• Identify suitable and effective training platforms for volunteers and train staff on volunteer management.

• Plan and organise formal and informal engagement programmes for volunteers including annual volunteer appreciation event.

• Manage volunteer registration, resource allocation, duty roster and track participation.

• Supervise volunteers and manage their service quality.

• Raise the awareness of organisation volunteer programmes.

• Develop and maintain volunteer programme materials, such as application forms, policies and procedures, orientation handbook, etc.

• Manage volunteer communication collaterals, such as emails, EDM, event invitation, newsletter, etc.

Communications

• Proactively interact with online communities across all platforms and using social media monitoring tools to monitor conversation and report on metrics

• Involve in planning, design and production of publicity materials

• Maintain and provide updates to Corporate websites and social media platforms.

• Manage all public and media relations and corporate communications functions which include social media outlets such as Facebook, Instagram, LinkedIn, newsletter, press release, etc.

• Provide support and conduct presentations to promote the services and programmes of organisation

• Network with stakeholders, community partners, social and welfare service agencies

Perform any other duties as assigned.

Requirements

• 3-5 years of relevant work experience in community partnership and fundraising in social service agencies/IPC charities is preferred.

• Bachelor degree in related field.

Other Requirements

• Able to build relationships and is an open and confident communicator and presenter.

• Must possess excellent organisational and planning skills.

• Possess problem-solving, critical thinking and decision-making skills.

• Able to plan for and keep track of multiple projects and deadlines.

• Passionate in working with stakeholders and good interpersonal skills.

• Willing to learn and be guided.

• Good stakeholder and event management skills.

• Able to work effectively independently and as part of a team.