Job Purpose

• The FCL Allocation Director is responsible for driving capacity, allocation management and yield (GP) optimization on the assigned trade. The individual drives process and execution of the trade strategy with origin & destination stakeholders, with the objective of delivering the customer promise and maximizing the financial opportunity for DGF.

• The individual identifies the trade level opportunities for yield optimization and drives steering actively on a day-to-day basis with country & stations, to deliver incremental yield. The individual drives weekly engagement with Trade leadership, drives decision making and produces necessary insights to adapt to market changes. He/she is driving country level compliance and metrics and delivers adherence to our routing guide.

• The individual is part of the group of owners of our Yield & Allocation Management Tools, drives enablement across the organization as trainer and point of contact and is driving data quality in the Yield & Allocation Management Tools as well as communicating data quality issues with owners of connected & interfaced system.

• The role is part of the Global Allocation & Yield Team as part of Global FCL Trade Management.

Differentiator

• Proven experience in Ocean Freight Allocation and Yield Management

• Clear result orientation and commercial & operational mindset

• Strategic but action-oriented mindset which contributes to business

• Strong operational background and motivation to serve the customer

• Likes to drive & take decisions with positive yield impact to the trade

• Readiness to train people and likes to work across cultures

• Needs to be able to manage functional support teams virtually

• Networking abilities and impeccable interpersonal approach

• Able to lead larger internal and external meetings

• Feels comfortable in a corporate environment

Key Tasks

Capacity Management

• Drives the capacity process and proposes optimal position to Trade Management

• Drives trade alignment, ensuring all stakeholders identifies same source of truth

• Manages and maintains allocations in our systems and drives standardization

• Provides reporting on customer forecasted volume attainment and ship to profile (STP)

• Drives process adherence for allocation management with countries

• Drives the process of adapting and optimizing allocation continuously across origins

Allocation Management

• Maintains and drives the routing guide for assigned trade and acts as gatekeeper for data quality

• Maintains Customer and Carrier prioritization and manages client level allocation

• Optimizes allocation usage and manages dead-freight capacity, creates visibility to gaps

• Monitors and drives core carrier adherence, and drives corrective actions incl steering

• Serves as primary escalation point for exceptions related to space and equipment failures

• Drives carrier collaboration as part of trade management but specifically for operational execution

Yield (GP) Optimization

• Responsible for volume steering instructions, across trades and countries

• Monitors and communicates actual shipped volumes and outlook, identifies constraints

• Drives VID adherence, identifies trade off opportunities and implements steering initiatives

• Identifies and drives execution of yield optimization opportunities on a CY-CY level incl IPI/Ramp

• Identifies and drives execution of contract arbitrage opportunities (NAC FAK v.v.)

Trade Analytics

• Provides analysis and insights on contract usage, rates and terms towards trade management

• Monitors and manages data for trade capacity evolution incl trade events (void sailings, omissions)

• Analyses and delivers insights to carrier scorecards, supporting strategic and tactical decision making

• Drives data quality metrics and adherence with countries, trade and regional operations

Stakeholders

• Collaborate with internal stakeholders - Trade Manager, Country OFR Manager, Gateways, Operational OFR Manager

• Will cooperate with and drive execution with shipping lines and other external service providers

• Build strong, trusting cross-functional relationships with DHL managers

• Provide technical guidance to country OFR operators in close collaboration with Country OFR Manager

Skills

• Clear result orientation and commercial mindset

• Strategic but action-oriented mindset which contributes to business

• Strong commercial sense and motivation to serve the customer

• Obsession with process design, optimization and system adherence

• Needs to be able to manage functional teams virtually

• Feels comfortable in a corporate environment

• Likes to make decisions with significant impact to the network

• Proven experience in Trade- and Ocean Freight Management

Qualifications & Key Requirements

-Degree holder, relevant post-graduate qualifications will be an advantage.

-Experience working in a multinational environment and in a large corporation

-Must be able to travel internationally ca. 15-20%

-Min. 8-10 years of experience in the OFR forwarding industry

-Min. 5 years of experience in OFR allocation and yield management

-Used to work in a multinational environment and in a large corporation

-Seasoned logistics professional with successful track record

-Good carrier contacts