restaurant manager
MACPHERSON CAFE CORNER PTE. LTD.
- Operational Management:Supervising daily front-of-house and back-of-house operations.
Ensuring smooth workflow and efficient service delivery.
Maintaining restaurant cleanliness and ambiance.
Implementing and optimizing restaurant protocols and processes. - Staff Management:Recruiting, hiring, training, and scheduling staff.
Conducting performance evaluations and providing feedback.
Managing staff conflicts and resolving employee issues.
Motivating and leading the team to maintain high service standards. - Customer Service:Ensuring excellent customer service and resolving complaints.
Monitoring customer satisfaction and gathering feedback.
Handling customer inquiries and addressing concerns promptly. - Food and Beverage Management:Maintaining food quality and consistency.
Managing inventory and ordering supplies.
Ensuring compliance with health and safety regulations. - Financial Management:Tracking expenses and managing budgets.
Analyzing financial data and identifying areas for cost reduction.
Monitoring sales and revenue trends. - Marketing and Promotion:Developing and implementing marketing strategies to attract customers.
Coordinating advertising and promotional activities.
Creating a positive brand image for the restaurant. - Administrative Tasks:Managing personnel files and payroll.
Preparing reports on sales, expenses, and other key metrics.Ensuring compliance with all relevant regulations.
JOB SUMMARY
restaurant manager
MACPHERSON CAFE CORNER PTE. LTD.
Singapore
11 minutes ago
N/A
Full-time
restaurant manager