Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

In this role, you will be part of a team dedicated to helping advertisers achieve their business goals. Your knowledge of Vietnam as a market as well as Google product solutions, combined with your communication skills and investigative abilities build how businesses can grow. You will influence and build relations and provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of clients and understand how Google's range of ads solutions can grow their business.

You set the goal and advise on marketing strategies which will help Google achieve goals and serve as an expert and advocate for advertisers within Google along with building and managing a pipeline of clients working towards objectives, while continuing to maximise success of these new customers.

Qualifications

Job responsibilities

• Prospect, manage and forecast new business pipelines and opportunities.
• Create compelling presentations and develop solutions to meet customer needs.
• Conduct research and analysis, to develop strategies to address market and opportunities.
• Provide client service and partnership to customers and partners.
• Partner with Google's client on-boarding team to service clients.

Minimum qualifications

• Bachelor's degree or equivalent practical experience
• 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.
• Experience with Vietnam based advertisers.
• Ability to communicate in Vietnamese and English fluently to communicate with and serve Vietnamese-speaking customers and Southeast Asia customers.

Preferred qualifications

• Experience in business, media, or advertising.
• Experience planning, delivering, and executing marketing campaigns, measurement.
• Experience building a book of business, ensuring the management and fulfillment of goals, and in developing associated agreements.
• Ability to take on challenges and develop actionable plans and recommendations.
• Ability to operate and thrive in an fluid environment.