Desktop Support @ Kaki Bukit Office
RMA CONTRACTS PTE. LTD.
12 days ago
Posted date12 days ago
N/A
Minimum levelN/A
Responsibilities:
Requirements:
Employment Details:
- Provide daily onsite technical support for desktops, laptops, printers, and related peripherals
- Troubleshoot and resolve hardware, software, network, and connectivity issues for end-users
- Install, configure, and maintain operating systems, business applications, and IT equipment
- Perform user account setups, password resets, and access rights management in Active Directory/O365
- Maintain incident logs, update helpdesk tickets, and ensure timely resolution according to SLA
- Provide basic support for servers, LAN/WAN, and CCTV/network devices when required
- Coordinate with vendors for hardware repair/replacement and escalate complex issues
- Assist with IT asset inventory, backups, system upgrades, and patch updates
- Deliver user training on IT policies, cybersecurity practices, and new applications if needed
Requirements:
- Nitec/Higher Nitec/Diploma in IT, Computer Science, or equivalent
- Minimum 1-2 years' experience in desktop or technical support
- Strong troubleshooting skills in Windows OS, MS Office, networking & common desktop applications
- Familiar with Active Directory, Outlook/O365, remote support tools, antivirus, etc.
- Good communication skills, customer service mindset, and ability to work independently
- Able to start at short notice an advantage
Employment Details:
- Location: Kaki Bukit
- Work Days: Monday to Friday
- Work Hours: 9.00am - 6.00pm
JOB SUMMARY
Desktop Support @ Kaki Bukit Office
RMA CONTRACTS PTE. LTD.
Singapore
12 days ago
N/A
Contract / Freelance / Self-employed
Desktop Support @ Kaki Bukit Office