Founded in 2004, Patrick Dental Ceramic Arts Pte Ltd (PDCA) is a dental laboratory based in Singapore. Our mission is to provide quality and aesthetic dental restorations to our dentists and their patients. We do so by working as a team and investing time and effort in individuals who are willing to grow with us.

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As a dental laboratory, we work closely with clinics, dentists and other dental professionals to design and fabricate dental prostheses.

As an Administrator, you will fulfil the following responsibilities:

• Administrative Paperwork: Generating sales order, generating invoices, filing of paperwork and input of data into the company's data system.
• Document Management: Organise and maintain physical and digital files.
• Office Organisation: Manage office supplies and inventory. Ensure that essential supplies are stocked.
• Oversee Operations: Monitor deadlines. Ensure that cases are completed, packed and sent out on time.
• Procurement Support: Source, request, and purchase office or operational items required for day-to-day activities. Liaise with vendors where necessary to ensure timely restocking.
• Communication and Coordination: Act as a point of contact for internal and external communication. Respond to emails, phone calls, text messages in a professional manner.
• Social Media Brand Management: Establish brand presence on social media platforms such as Facebook, Instagram. Create content to keep the platforms active. Respond to inquiries, feedback and comments on those platforms.
• Packing and Dispatch: Ensure that items that came with the case are enclosed when going out, together with the other components that have been fabricated in our lab. Check that all components belong to the respective patient, and that the paperwork such as invoices and memos to and from dentists are enclosed in the box.
• Courier Arrangement: Coordinate deliveries and pick-ups with the courier.
• Trend Knowledge: Stay updated with the latest trends and features happening on social media.
• Improvement of Protocols: Evaluate current procedures, practices and develop and implement best practices for current operations.
• Cleanliness: Ensure that the workstation and area around it is always well-maintained, tidy and clean for hygiene purposes.

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You are suitable for this role if you are:

• Proficient in the English Language (spoken and written) as administrative work, communication with external business units and marketing will be done in English. Proficiency in Mandarin (spoken and written) is a must, as the role involves frequent interaction which includes translating between English and Mandarin with Mandarin-speaking colleagues, clients and patients.
• Proficient in basic office software and Google Workspace (Calendar, Drive, Doc, Sheet, Slides, etc).
• Computer and smartphone literate as using computers and phones for workflow and communication is required.
• Able to pay attention to details and have critical thinking for record keeping and problem-solving.
• Willing to learn and contribute to process improvements.
• Moving around the lab as the job is not desk bound, and carry up to a load of 5kg (files for paperwork, small equipment).

No experience required. On-job training will be provided. Experienced candidates are welcomed too.

We are looking for someone who can stay with us long-term, and grow with us as a team.

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Job Highlights, Incentives, Benefits

• Conducive Work Environment: Our lab is air-conditioned with sanitary facilities well-equipped. You will have your own workstation. It is modern, comfortable and clean.
• Annual Leave: 14 days annual leave. The number of leave accrues with the length of employment and reaches up to 21 days after 8 years.
• Medical Coverage: Medical claims up to 80% (capped at $50) for visitation at private clinics, and full medical claims for visitation at government clinics/ hospitals.
• Dental Coverage: Dental claims up to $200 per year.
• Insurance: Workman Injury Compensation Insurance.
• The following are as per government's regulations: Sick leave, Childcare leave, Maternity leave, Paternity leave, Parental leave
• Festive Gifts