We are seeking for a Retail Assistant for our client, you will be the face of their store, delivering excellent customer service, operating the cashier counter, and ensuring shelves are well-stocked and tidy. You'll play a key role in creating a positive shopping experience for our customers while supporting store operations.

Key Responsibilities:

Customer Service & Sales Support

• Greet and assist customers in a friendly and professional manner
• Answer product-related questions and offer recommendations
• Support promotional campaigns and upselling where appropriate

Cashiering Duties

• Operate POS system and handle cash, credit card, and digital transactions accurately
• Process refunds and exchanges according to company policy
• Ensure proper cash balancing at the end of the shift

Store Operations

• Replenish and arrange merchandise on shelves according to planogram
• Maintain cleanliness and orderliness of the store
• Monitor stock levels and assist in stocktaking activities
• Check product expiry dates and ensure items are well-labeled and in good condition

Compliance & Safety

• Follow all in-store SOPs and adhere to company policies
• Comply with health and safety regulations and hygiene standards

Requirements:

• Minimum Secondary education or equivalent
• Prior retail or cashiering experience preferred (training provided)
• Good communication and interpersonal skills
• Customer-oriented with a positive attitude
• Able to work shifts, weekends, and public holidays