Job scope includes:

• Manage day-to-day operations of the café

• Recruiting, training, and supervising café staff.

• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.

• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk, and other ingredients)

• Maintain updated records of daily, weekly, and monthly revenues and expenses

• Resolving customer complaints regarding food quality and customer service.

• Provide excellent F&B service to guests

• Identifying strategies to retain and attract customers.

• Ensure and maintain store cleanliness and hygiene

• Any other ad-hoc activities that is required