Job Scope:

The Cleaning Operations Manager is responsible for overseeing and coordinating the activities of cleaning staff to ensure all areas are maintained to a high standard of cleanliness and hygiene. This role involves scheduling, training, quality control, inventory management, and communication with management and clients.

Key Responsibilities:

1. Team Management
   Recruit, train, and supervise cleaning staff.
   Organize shift schedules and allocate duties.
   Monitor performance and conduct evaluations.
2. Operational Oversight
   Ensure cleaning tasks are completed to company or client standards.
   Conduct site inspections and audits.
   Oversee inventory and procurement of cleaning supplies and equipment.
3. Client & Stakeholder Communication
   Maintain relationships with clients or facility managers.
   Address and resolve complaints or service issues.
   Provide reports and updates to senior management.
4. Health & Safety Compliance
   Ensure all operations comply with health, safety, and hygiene regulations.
   Conduct risk assessments and implement safety procedures.
   Train staff on safe equipment use and chemical handling.
5. Budget & Resource Management
   Monitor and control operational budgets.
   Reduce waste and optimize resources for cost-efficiency.

Skills And Qualifications

• Minimum two years experience working as managerial role
• Proven experience in cleaning operations.
• Strong leadership and team management skills.
• Good communication and interpersonal abilities.
• Knowledge of cleaning chemicals and equipment.
• Understanding of safety and hygiene regulations.
• Ability to work independently.