At Shangri-La Singapore we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Director of Sales (Serviced Apartments/ Serviced Residences) to join our team!

Key Responsibilities

• Lead and drive sales strategies to achieve revenue targets and optimize occupancy and yield.
• Oversee daily operations to ensure service excellence and operational efficiency.
• Develop and implement marketing plans and guest recognition programs.
• Manage budgeting, forecasting, and profitability initiatives.
• Ensure compliance with safety, security, and company policies.
• Champion staff development, training, and succession planning.

Essential:

• Minimum 5 years of managerial experience in the hospitality industry.
• Strong leadership, decision-making, and customer service skills.

Desirable:

• Certification in Hotel Management or Business Administration.
• Experience in serviced apartment operations and knowledge of the property market.