Working Hours: Monday - Thursday (8.30am - 6pm), Friday (8.30am - 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $3,500 (AWS)

Employment Type: Contract

Responsibilities:

• Work closely with stakeholders and other project officers to support operational and project implementation
• Provide prompt technical support for operational events; and business-as-usual ICT requirements and troubleshooting
• Work closely with vendors to ensure all ICT requirements are provisioned and operational outcomes are met
• Provide technical consultation and solutioning for operational users on ICT requests
• Provide 1st level troubleshooting for any network related issues at designated sites
• Manage user expectation and resolve any technical issues/incidents timely
• Manage inventory and asset of ICT equipment, including peripherals and accessories
• Ensure operational readiness of ICT equipment for deployment
• Manage and support disposal of ICT equipment
• Support audit activities and stock-taking of ICT inventory
• Administration of user account management system and inventory management system
• Assist in provision of mobile plan and subscription
• Assist in budgeting for ICT requirements, including monitoring of expenditure and verification of billing as when required
• Management and maintenance of network control centre/room
• Compliance with Agency Standard Operating Procedures and Whole-of-Government Instruction Manuals during course of work

Requirements:

• Diploma in either Computer Studies, IT, Electronics, Communications Engineering or other equivalent engineering courses
• Preferably 2 years working experiences in technical support for ICT projects or operations.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec's Privacy Policy

(scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781