We are seeking a meticulous and driven individual to join our team as an Insurance Executive. In this role, you will manage client relationships within our Motor Insurance portfolio, with a primary focus on coordinating policy renewals and processing endorsements across various insurance partners.

Why Join Us?

• Dickson Group is actively expanding our Insurance division, collaborating with big players in the market to be recognised as an Authorised Reporting Centre and Authorised Workshop
• Dickson Insurance Broker remains the Top Producer with Income Insurance (formerly known as NTUC Income)
• Gain direct exposure to dealing with insurance companies and customer relations (no sales involved)
• Able to learn more than just Motor Insurance, including commercial lines and personal lines and other general insurance products
• Supportive and close-knit team that values teamwork, team members help each other readily when in need

Core Responsibilities:

• Schedule renewal follow-ups with existing clientele before policy expiry
• Provide insurance quotations and process motor insurance applications, renewals, endorsements, cancellation and issuance of insurance documents
• Ensure proper documentation, records and filing upon issuance
• Attend to customers' and partners' insurance-related queries
• Update and maintain accurate customer database
• Monitor results and identify opportunities for improving retention rates

Job Requirements:

• Juniors are welcomed (on-the-job training will be provided)
• Similar experience in insurance agencies/brokers will be a bonus
• CGI professional certification will also be an advantage
• Proficient in Microsoft Office applications, with advanced Word, Excel, PowerPoint
• Has a good command of English, with both written and oral communication skills
• Customer-centric service focus and keen to learn with positive work attitude
• Takes accountability of work and good attitude over teamwork
• Possess good interpersonal skills