Management Trainee (Front of House)

• Salary Range: $3,150 - $3,400
• Working Day: 6 days work | 60 hours per week
• Working Location: Islandwide
• Candidate must possess at least Degree in Food & Beverage, Hospitality, Hotel Management or equivalent.
• Require to work on rotating shift basis which include weekends and public holidays.

Interested applicants can also send your resume to (Liwenpoh741@gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Management Trainee role

Job Description:

Services (Front of House):

• Responsible for setting-up and handling work station(s) assigned.
• Be attentive to guests' request efficiently and effectively.
• Serve food & beverages in accordance to Restaurant and regulatory standards.
• Ensure cleanliness and work order in compliance with standards at all times
• Ensure all used plates and cutleries on the dining tables are being cleared once the guests left the restaurant.
• Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.
• Attend to guests' queries, feedback and complaint timely & professional

People Management:

• Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.
• Develop and follow through on restaurant staffs' development plan to increase their loyalty and commitment, and pride with the outlet's experience.
• Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.
• Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.
• Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.
• Administer in-restaurant employees' welfare & benefits packages, as well as payroll procedures.
• Maintain records for safety and appropriately documents contributions and performance in personal file.

Sales Building Management:

• Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.
• Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.

Workplace Safety & Security:

• Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.
• Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.
• Ensure all workplace safety policies procedures are maintained and adhered to at all times.
• Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.
• Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.
• Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements

Others:

• Perform any other additional responsibilities as assigned by Restaurant Manager.

POH LI WEN REG NO: R25136683

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