We are a Singapore Based mother and baby online store. Established for 8 years, one of the top seller in mother and baby online category. Looking for motivated individuals to join our team!

Roles & Responsibilities

An individual in this role is responsible for efficient order processing, accurate stock control and smooth warehouse operations.

Ecommerce Responsibilities

• Order Processing & Management:

o Monitor and process incoming orders from all ecommerce platforms (e.g brand's own website, Lazada, Shopee,Tiktok).

o Generate and print picking lists, packing slips, and shipping labels.

• Picking, Packing & Dispatch:

o Accurately pick items from the warehouse according to order slips.

o Pack orders securely and in line with company branding and shipping standards.

o Coordinate with and schedule pickups from third-party logistics (3PL) providers and local courier services (e.g., Ninja Van, J&T Express, ShopeeXpress).

o Handle and track all outbound shipments, resolving any delivery exceptions or delays.

• Inventory & Stock Management:

o Perform regular stock takes and cycle counts for inventory.

o Update and maintain inventory accuracy across all sales channels in real-time to prevent overselling.

o Receive, unpack, and inspect incoming stock from suppliers.

o Organize the warehouse to ensure efficient picking processes.

o Manage stock transfers between the warehouse.

• Returns & Customer Service:

o Manage the returns and exchange process, including inspecting returned items and processing refunds or replacements.

o Serve as a primary point of contact for customer service inquiries related to orders, shipping, and product availability via email, chat, or phone.

Requirement

- Proficient with MS Excel

- Takes initiatives

- Physically Fit

- Experience with online platforms

- Able to commit 5.5 days due to platform requirement to ship.

Interested applicants can email their resume to sales@blackcorp.org.