• Provide warm, attentive, and professional service to all guests from arrival to departure.
• Greet guests with genuine enthusiasm, a welcoming smile, and confident body language.
• Manage reservations efficiently and understand the purpose of visit to tailor the experience.
• Present menus clearly and confidently promote daily specials, featured items, and ongoing promotions.
• Offer personalized recommendations and proactively upsell food and beverage options.
• Accurately take and repeat guest orders, communicating estimated service times.
• Input orders quickly and correctly into the Point-of-Sale (POS) system.
• Serve food and drinks efficiently, ensuring presentation and accuracy meet brand standards.
• Clear and reset tables promptly to maintain a clean, inviting dining environment.
• Process payments smoothly and issue bills with professionalism and care.
• Uphold cleanliness and hygiene standards across all areas of the outlet.
• Support the management team in organizing and executing special events.
• Monitor stock levels and assist with accurate inventory checks.
• Comply with all food safety and hygiene protocols consistently.
• Handle guest concerns with empathy and escalate to the duty manager when necessary for service recovery.

What We're Looking For:

• A positive attitude and passion for delivering outstanding service
• Excellent communication and teamwork skills
• Attention to detail and the ability to multitask under pressure
• Previous F&B experience is a plus

Ready to bring energy, professionalism, and heart to the floor? We'd love to meet you.