- Perform maintenance service of lifts / escalators in his charge. (In Changi Airport, you'll need to be proficient in both lifts and escalators)

- Apply correct work methods and procedures to ensure reliability and safe operations.

- Respond to breakdowns and call-backs according to contract terms including 24-hour standby duty.

- Release of passenger from lift mantrap according to contract terms .

- Troubleshoot minor equipment faults and carry out preventive and/or corrective actions.

- Ensure all work processes comply with quality, environmental and safety procedures and requirements.

- Communicate with customers on any operational enquiries and/or feedback.

- Report to superior and team timely. Ensure Preventive Maintenance Sheet (PMS) is carried out and signed by customer every month.

- Perform ad-hoc assignments such as technical support, training and assessments etc.