Operational / Administrative Duties

• Scheduling patient appointments and sending patient reminders
• Registering patients
• Responding to patient and concierge enquiries and communication in good time on Whatsapp, email, phone
• Accurate billing on the Plato EMR platform for patients using Shield Plan and corporate insurance
• Strong familiarity with fees and rates of Shield Plan insurance provider and corporate TPAs
• Application for pre-authorisation with Shield Plan insurance providers and corporate TPAs
• Filing corporate TPA insurance claims on the online portals
• Issuing of invoices, bills and receipts
• Maintain clinic inventory and conduct regular stock take
• Assist Medical Director in compliance with MOH guidelines
• Procurement of supplies with vendors (consumables, lens implants, medications, equipment)
• Maintain an organised system of medical notes by scanning in clinical and financial documents in the EMR platform
• Co-ordinate with operating theatres, surgery centres, patients, and vendors when scheduling/listing surgical and laser procedures
• Preparation of Admissions form, Consent form, Letter of Certification, Discharge Summary, Operative Note
• To follow-up on outstanding payments by patients and other parties
• On a rotational basis: to attend to any urgent patient enquiries after hours whilst holding the on-call clinic phone

Patient Care

• Financial counselling for procedures and admissions
• Patient advisories: pre- and post-operative instructions
• Dispense doctor-prescribed medications to patients
• Administer prescribed eye drop and oral medications to patients

Nursing

• To maintain the inventory and setup of the Treatment/Procedure room
• Setup and assist for minor procedures in the clinic

Any other related duties

• As may be assigned by the management, from time to time.

Interested applicants, please email your CV to adeline.sim@recruit-inc.com

Adeline Sim

Recruit Inc Pte Ltd

Reg No: R21101415

EA Licence No: 14C7334

We regret to inform that only shortlisted candidates will be notified.