Clinic Assistant
• In charge of registration of patients
• Handle registration, admission and discharge of patients
• Arrangement of appointments (register & cancellation & reminder)
• Attentive to patients’ enquiries and needs
• Manage of phone calls
• Handle of payment

Clinic Call Centre Associate

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/appointments/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues

Requirements:
• Min O Level & above
• Good communication skills and customer service oriented
• Prior relevant working experience is required

Interested and qualified candidates, please send in your application to ivy.yong@recruitexpress.com.sg

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599