Mondays - Sundays, any 5 days 

8:30am - 6pm

 

• To visit newly admitted patients and to ensure patient’s confidentiality at all times. 

• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

• To be able to provide service recovery for potential feedback/ complaints that are addressed

• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

• Escalate crucial issues to Service Executive if beyond scope for service recovery 

• Report and track patients whom service recovery has been provided to

 

• Customer Service/Healthcare experience is preferred

 

Interested candidates can write in to Ann at pharma@recruitexpress.com.sg

Ann Goh Xin Ting
R1875289

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