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6 months Contract Customer Service Ambassador *Office Hours* #HGA

Job Description

  • To visit newly admitted patients and to ensure patient’s confidentiality at all times.
  • Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
  • To be able to provide service recovery for potential feedback/ complaints that are addressed
  • Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
  • Escalate crucial issues to Service Executive if beyond scope for service recovery
  • Report and track patients whom service recovery has been provided to

 

Job Requirements

  • Min GCE N/O/A Levels or Diploma
  • Able to start work immediately or within a short period
  • Able to work on weekends and public holidays

Interested candidates can write in to Ann at anngoh@recruitexpress.com.sg

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

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JOB SUMMARY
6 months Contract Customer Service Ambassador *Office Hours* #HGA
Singapore
a day ago
Entry / Junior
Contract / Freelance / Self-employed