6 months Contract Customer Service Ambassador *Office Hours* #HGA
Job post no longer accepts applications
2 months ago
Posted date2 months ago
Entry / JuniorMinimum level
Entry / JuniorMedicine / HealthcareJob category
Medicine / HealthcareR1875289
EA Personal Registration No.R1875289
Job Description
- To visit newly admitted patients and to ensure patient’s confidentiality at all times.
- Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
- To be able to provide service recovery for potential feedback/ complaints that are addressed
- Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
- Escalate crucial issues to Service Executive if beyond scope for service recovery
- Report and track patients whom service recovery has been provided to
Job Requirements
- Min GCE N/O/A Levels or Diploma
- Able to start work immediately or within a short period
- Able to work on weekends and public holidays
Interested candidates can write in to Ann at "pharma@recruitexpress.com.sg"
Ann Goh Xin Ting
R1875289
Recruit Express Pte Ltd
E.A License: 99C4599
JOB SUMMARY
6 months Contract Customer Service Ambassador *Office Hours* #HGA
Singapore
2 months ago
Entry / Junior
Contract / Freelance / Self-employed