Care Ambassador (1 Year Contract - Renewable)

** 5.5 Day work week

** Conducive working environment

** Opportunities for career growth

A well-established and leading Healthcare company is looking for a passionate and service-oriented individual to join the team. In this role, you will support families and children through health screening, care coordination, and community outreach. You will provide personalised health information, promote parenting and health programmes, and collaborate with community partners to ensure timely referrals and holistic support.

Job Responsibilities:

• Engage and perform relevant screening on children and family, collaborate with other external agencies and community partners on referrals for timely follow-up
• Provide basic and personalized health information to the patient/ family, giving information and resources targeting to their needs
• Promote parenting programmes to children and families and assist to identify patients in need of subsidised services and facilitate referral to financial, social and health services
• Support group-based health promotion activities conducted both, in the clinic and community, together with institution partners
• Coordinate the care for client / families with the team in Women and Children’s Services
• Conduct and analyse surveys gathered from users’ feedbacks
• Assist supervisor to plan and support group activities conducted in clinic or community
• Perform telephonic follow-up if required
• Perform any other duties as assigned by supervisor

Job Requirements:

• Min. NITEC and above
• At least 3 years of experience in providing customer service to patients in a healthcare setting

Looking for a change or for a new challenge? We’d love to hear from you! Please email your detailed resume in MS Word format to esther.teoh@celecti.com.sg.

Esther Teoh Xue Er | Talent Acquisition Consultant | CEI Reg. No: R25157974 | Tel no.: 9124 0166