At Aleph, we design human experiences by asking the right questions. Here, you'll find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We're looking for a strategic and creative Social Media Manager to elevate our digital presence and storytelling across platforms. You will be the voice of our luxury brand online - someone who understands the balance of prestige and performance, aesthetics and analytics, art and strategy.

As the steward of our social channels, you'll bring content to life that resonates deeply with our audience and reflects our brand's refined identity. You'll collaborate closely with creatives, manage our community with intention, and constantly adapt to the evolving nature of social media.

Key Responsibilities

1. Strategic Social Media Planning

• Develop and implement social media strategies that align with the brand's identity, business goals, and high-end positioning.
• Maintain an agile mindset - constantly iterating based on platform shifts, audience behavior, and industry trends.

2. Content Creation & Storytelling

• Ideate, write, and curate compelling content tailored to each platform (Instagram, LinkedIn,YouTube, Facebook, TikTok, Pinterest).
• Work with photographers, designers, and content creators to craft visually stunning, cohesive narratives.
• Build monthly content calendars and oversee timely publishing.

3. Community & Reputation Management

• Cultivate a thriving online community - engage with followers, reply to comments/messages, and build advocacy.
• Lead the brand's online voice in a way that feels authentic, elegant, and human.
• Respond calmly and professionally during sensitive moments or potential crises.

4. Insights & Optimisation

• Track performance across platforms, analyse key metrics, and translate data into actionable insights.
• Prepare monthly reports with performance reviews and forward-looking recommendations.

5. Trend Monitoring & Innovation

• Stay ahead of emerging social trends, platform updates, cultural shifts, and content formats.
• Proactively experiment with new ideas that elevate our storytelling while maintaining brand integrity.

What You Bring

• 4+ years of hands-on experience in social media management, ideally within luxury, hospitality, lifestyle, or premium brands.
• Strong writing skills - you can write copy that's elegant, on-brand, and engaging.
• Proven success managing communities, growing followings, and driving real engagement.
• Confident working with analytics platforms, social listening tools (e.g., Sprout Social, Meta Insights, etc.), and reporting dashboards.
• A keen visual sense - you understand what "premium" looks like and can guide creatives to achieve it.
• Bonus: Experience working with paid social strategies or cross-functional marketing teams.

You Are

• A digital native with a deep understanding of what works across each social platform
• Proactive, self-motivated, and comfortable working independently and collaboratively
• Able to balance brand-building with performance - you're strategic, but not afraid to get into the weeds
• Calm under pressure, especially during live events or fast-moving crises
• Always learning, always curious

Nice to Have

• Familiarity with luxury consumer behavior and digital tone of voice in premium markets
• Experience with influencer seeding or co-branded content partnerships
• Visual skills: basic design, photography direction, or video editing (or at least, great taste and feedback!)

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• A solid team behind you: great people who love what they do
• A fun culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch

Please visit www.aleph-labs.com or drop us an email at careers.sg@aleph-labs.com.

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.