IT Department

1. Understanding workflow, configuration and database of Wordpress
2. Support system administrators in routine maintenance tasks, including software updates and backups.
3. Assist in monitoring system performance and security.
4. Help maintain inventory of IT assets, including hardware and software.
5. Collaborate with team members on ongoing ad hoc IT projects.
6. Participate in project meetings and contribute ideas for process improvements.
7. Assist in testing new applications and systems before deployment.
8. Assist in troubleshooting hardware and software issues for end-users.
9. Document support requests and solutions in the ticketing system
10. Preparation of reports as required by supervisor
11. Assist with ad-hoc administrative duties

Marketing - Digital Department

1. Content Creation & Scheduling

• Assist in creating engaging and original content (text, image, video) for various social media platforms (Instagram, Facebook, LinkedIn, etc.).
• Schedule posts using tools like Buffer, Hootsuite, or native platforms to maintain consistent online presence.

2. Social Media Monitoring & Engagement

• Monitor company social media accounts for trends, mentions, and engagement opportunities.
• Respond to comments, messages, and inquiries in a timely and professional manner.

3. Campaign Support & Execution

• Help execute digital marketing campaigns, including paid ads on platforms like Google Ads, Meta Ads, or LinkedIn.
• Track campaign performance and assist in optimizing strategies to improve reach and engagement.

4. Analytics & Reporting

• Collect and analyze data from social media and website analytics tools (e.g., Google Analytics, Meta Insights).
• Prepare weekly or monthly reports on performance metrics such as engagement, reach, and follower growth.

5. Market Research & Trend Analysis

• Research competitors and industry trends to identify new opportunities for growth.
• Provide insights and suggestions for content improvements and new digital initiatives.

6. Assist with ad-hoc administrative duties

Requirements and Qualifications:

o Current Students pursuing Diploma/Fresh graduates also eligible to apply

o Diploma in IT related programmes is essential

o Good Written and oral communication skills

o Team player with good work attitude