Marketing Strategist

Location: Singapore

Company: NovaHealth TCM Clinic

About Us

NovaHealth is a leading healthcare provider that integrates Traditional Chinese Medicine (TCM) and Sports Science with modern technology to optimize patient care. We are looking for a Marketing & Clinical Assistant who can bridge the gap between healthcare and marketing-promoting our services while ensuring an excellent patient experience at the clinic.

Job Responsibilities

Brand Growth & Awareness: Develop and implement marketing strategies to promote NovaHealth's TCM and Sports Science services across various platforms.

Content Creation & Social Media Management: Create engaging content for NovaHealth's website, social media (Instagram, Facebook, LinkedIn, XiaoHongShu), and marketing materials to educate and attract patients.

Patient Engagement & Education: Communicate treatment benefits, promote ongoing packages, and ensure patients understand their therapy plans.

Event Planning & Execution: Organize and support wellness workshops, corporate health talks, and community events to enhance brand visibility.

Clinic & Customer Experience Enhancement: Assist in front desk operations, patient registration, appointment scheduling, and patient inquiries.

Treatment Support: Prepare treatment rooms, set up therapy equipment, and ensure a smooth patient flow for TCM physicians.

Business Development & Partnerships: Identify collaboration opportunities with corporate clients, wellness centers, and fitness studios.

Performance Tracking & Reporting: Monitor marketing campaign results, analyze patient feedback, and suggest strategies for continuous improvement.

Inventory & Supplies Management: Maintain stock levels of clinic supplies and ensure operational efficiency.

Requirements

-Bachelor's or Diploma in TCM (preferred) with relevant education in Marketing, Business, or Healthcare Administration.

-Strong passion for TCM, healthcare marketing, and patient care.

-Experience in content creation, social media management, or digital marketing is a plus.

-Excellent communication skills in English and Mandarin (to liaise with Mandarin-speaking patients).

-Must have relevant backgrouhd in hospitals/clinical environment.

-Proactive, organized, and able to multitask in a fast-paced environment.