KEY OBJECTIVES & DELIVERABLES

• Marketing Projects: Collaborate with the Head of Marketing to oversee all marketing 
  projects and initiatives for Mandala Club, utilising a strategic approach across multiple 
  platforms including marketing, public relations, partnerships and brand development.
• Communications Channels: Manage the creation and distribution of communications 
  to members and prospects, including newsletters, mailings, WhatsApp broadcasts, Push 
  Trigger notifications, posters, supplements, and all digital content on member-facing 
  portals. Ensure materials are approved by the Head of Marketing and Director of 
  Marketing.
  • Ensure the Mandala Club website, Member App, and member-facing materials 
    are current, relevant, and aligned with brand guidelines, while also supporting the 
    creation and execution of promotions and activations for key annual events.
  • Lead on the continuous improvement of design and build of best in class 
    communications.
• Member App Management and Updates: Oversee the management and updates of 
  the Member App, including event listings, member perks, restaurant sections, gym 
  information, and all content updates.
• Data Management: Maintain and manage data lists using EDM and Peoplevine 
  systems.
• Process Improvement: Develop and propose processes to optimize communication 
  formats and channels.
• Financial Budgeting and Compliance: Support the Head of Marketing with financial 
  budgeting, adherence, and invoice submission, ensuring the budget and invoicing 
  remain current.
• Brand Management: Ensure consistency across all marketing communications and 
  materials, while maintaining and strengthening brand positioning in the market.
• Social Media: Oversee the management of Instagram Stories, including the weekly 
  'What’s On' updates and IG Story highlights. Capture and archive key social media 
  coverage throughout the week. Monitor mentions and posts, and recommend content for 
  reposting on our channels.
• Content Capture and Management: Collaborate with the Head of Marketing to manage 
  weekly coverage for member events at the club and key calendar moments.
• Collaborate with the Creative Studio Team to assist in creating compelling and 
  professionally executed content, including from member events, for the Club website 
  and newsletters. Ensure all materials are on-brand, up-to-date, and delivered on time
• Cultural Calendar: Propose monthly events to enhance the Cultural Calendar by 
  leveraging a network of contacts. Provide support by attending events and assisting with 
  marketing efforts as needed.
  • Collaborate with the Culture team to ensure all programming events are 
    accurately communicated and effectively marketed through Mandala Club 
    channels.
• Partnerships: Support the HOM in negotiating and implementing media, F&B and brand 
  partnerships and sponsorship agreements with aspirational brands, organisations, 
  venues and groups that fit the Mandala Club brand for joint events, promotions and 
  initiatives that enrich the member experience and generate revenue.
• Media and PR: Assist in engaging Ambassador members and key media partners to 
  secure impactful coverage for Mandala Club. Provide support with media requests and 
  information distribution.
  • Manage club film, photo, and fashion shoots, media interviews, press 
    conferences, and walk-in journalists by coordinating with various departments, 
    conducting site inspections, and providing necessary details.
  • With the HOM, maintain and update the media database and dispatch relevant 
    information including press releases, photos, discs, logos etc when 
    necessary. Maintain record of all media clippings and coverage.
• Insights: Actively gather insights on the business's key focuses and needs to develop 
  strategic promotions and suggestions for meeting team targets and objectives. Assist in 
  creating concepts for Mandala Club's tactical promotions and major activations

Minimum Qualifications:

• 3 + years previous relevant experience required with proven hospitality/consumer 
  experience.
• CRM and CMS management