Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Qualifications

Job responsibilities

• Partner with Google Customer Solutions (GCS) Teams and Small and Medium Businesses (SMB) customers to deliver on key metrics to reach goals for APAC, co-pitch priority Media Effectiveness to SMBs customers along with sellers.
• Lead Media Effectiveness Enablement efforts for APAC by developing levers and resources such as managing common objections from customers, deploying mitigation strategy, and minimizing measurement knowledge gaps.
• Design and lead a GTM that includes internal and external enablement to accelerate Media Effectiveness capability of Teams and SMB customers in the region.
• Work cross-functionally in region and globally to lead and deliver on Media Effectiveness business priorities for APAC programs.
• Shape the Media Effectiveness Product road map by advocating and sharing customer and product feedback with Global Product Leads to reflect GCS customers's needs.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in product management, marketing, management consulting, or project management in technology.
• Experience working with Product Management or Engineering teams, executive leadership, and cross-functional stakeholders.
• Experience developing business strategies or managing cross-functional initiatives.
• Ability to communicate in English and either Mandarin or Japanese fluently to communicate with Mandarin or Japanese speaking customers.

Preferred qualifications

• Experience working with Google Ads Media Effectiveness solutions.
• Ability to set a goal and direction and translate these into quarterly and annual goals.
• Ability to develop and lead operational and GTM initiatives, along with excellent problem-solving skills.
• Ability to work, collaborate and influence cross-functionally.
• Ability to travel within the APAC regions in case of business priority.
• Excellent communication and presentation skills with the management and product teams.