Responsibilities

• Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other
• Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers
• Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous
• The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, emergency services, Law Enforcement, Courts, and General Business.

Qualifications

• Excellent listening, retention and note taking skills to maintain a high level of accuracy
• Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
• Ability to quickly establish personal credibility
• Translator for different industries in Mandarin/Cantonese market. Preferably knowledge in Mandarin is essential.
• Ability to follow client's instructions closely
• Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
• Able to work from home on a permanent basis

Working hours : permanent night shift, hourly entry from 7pm to 3am, on rotational shift.

Licence No.22S1076