Call Centre Agent (Medical Interpreter) (WFH, Perm Night Shift)

• Permanent Night Shift 8 hours per shift
• Working hours starting between 7pm to 3am
• Permanent Work From Home arrangement
• Salary up to $ 5,000 per month

Job Description

• Facilitate real-time spoken communication interpretation to help individuals overcome linguistic barriers and communicate effectively.
• Handle on-demand telephone or video calls, providing consecutive interpretation between the source and the target tongue.
• Quickly and accurately process spoken information while maintaining cultural sensitivity, professionalism, and courtesy.
• Apply appropriate industry-specific terminology and demonstrate familiarity with standard procedures across various sectors.
• Interpret conversations ranging from simple to complex topics in fields such as healthcare, government, insurance, finance, utilities, travel, emergency services (911), law enforcement, legal proceedings, and general business.

Requirements

• Qualification Minimum GCE O levels and above
• Demonstrates good listening, memory, and note-taking abilities to ensure high accuracy in interpretation.
• Maintains focus and neutrality during conversations, remaining objective and detached from the dialogue.
• Quickly builds trust and credibility with clients through professional conduct and clear communication.
• Follows client instructions precisely and consistently throughout the interpretation process.
• Explains cultural nuances when necessary to prevent misunderstandings, with client approval.
• Fully equipped to work remotely on a permanent basis.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now".

Nicholas Heng Zhe Xuan, Consultant

Personal Reg No: R23112658

Manpower Staffing Services (S) Pte Ltd

EA License No: 02C3423