Job Title: Restaurant Assistant Marketing Manager

Location: Turkish Restaurant, Singapore
Department: Marketing / Operations
Reports To: Restaurant Marketing Manager / General Manager

Job Scope & Responsibilities:

1. Marketing & Promotions

• Assist in planning, executing, and monitoring marketing campaigns, promotions, and seasonal offers to boost customer traffic and revenue.
• Support the creation of digital marketing content (social media posts, e-newsletters, online ads) to promote the Turkish cuisine and dining experience.
• Help manage the restaurant's social media accounts (Instagram, Facebook, TikTok, etc.).
• Coordinate with designers and agencies for promotional materials and branding.

2. Customer Engagement & Retention

• Support loyalty programs and customer retention strategies.
• Assist in gathering and analyzing customer feedback to improve satisfaction and brand perception.
• Respond to online reviews and messages in a timely and professional manner.

3. Events & Partnerships

• Assist in organizing in-house events, collaborations with influencers or food bloggers, and participation in food festivals.
• Build partnerships with nearby businesses, delivery platforms, and community organizations.

4. Sales Reporting & Analysis

• Track marketing KPIs, sales data, and campaign performance.
• Prepare weekly or monthly marketing reports to evaluate effectiveness and ROI.

5. Internal Coordination

• Work closely with kitchen and service staff to ensure promotions and campaigns are well executed.
• Ensure all branding and marketing materials are aligned with the restaurant's Turkish identity and standards.

6. Administrative Tasks

• Manage inventory of marketing materials and supplies.
• Handle marketing budget under supervision and assist in vendor coordination.

Requirements:

• Diploma/Degree in Marketing, Business, or related field.
• Experience in F&B marketing is a strong advantage, especially in Middle Eastern or Turkish cuisine.
• Creative mindset with good communication skills.
• Familiar with social media trends and content creation.
• Organized, proactive, and able to work during peak restaurant hours, weekends, and holidays if required.