Manager - FCL Trade Management - Freight Forwarding - APAC

Due to our growth expansion plans, DP World is seeking for a FCL Manager for Trade Management across APAC. In this role, the FCL Manager will be responsible for negotiation of competitive rates and surcharges with carriers, including port-to-port rates and named accounts. This involves managing and responding to tenders and contracts for local, regional, and global customers. The position provides leadership in product and business development to ensure carrier adherence to targets, while also building and maintaining strong relationships with ocean freight carriers.

Additionally, the role offers guidance and support to countries to enhance operational efficiency and alignment with regional objectives.

Key Responsibilities

Customers Engagement - New and Existing

• Oversee pricing strategies and respond to tenders and RFQs for both regional and global clients.
• Act as a point of contact for customers, offering insights on products and market trends.

Regional Procurement

• Negotiate and secure competitive FAK (Freight All Kinds) rates
• Coordinate with carriers to establish rates tailored to specific country requests for named accounts
• Address country-specific needs by negotiating terms such as space allocation, demurrage, and detention free time with targeted carriers

Support for Country OFR Operations

• Lead initiatives in product and business development to ensure carrier compliance with targets
• Share regular market updates with countries, including changes in surcharges and market conditions
• Assist countries with rate negotiations and carrier-related challenges
• Maintain daily communication with overseas offices to address operational issues
• Provide guidance and training to countries to enhance regional trade awareness

Operational Oversight

• Track weekly and monthly performance reports, including lifting data and carrier adherence to targets.
• Monitor key accounts' performance, rates, and resolve any space or equipment-related issues
• Enhance assigned trade lanes through research, innovative strategies, and long-term planning
• Ensure timely communication of carrier activities and market developments to management

Collaboration with Global Carriers in Asia Pacific

• Build and sustain relationships with global ocean freight carriers
• Address and resolve operational challenges, such as space or equipment shortages
• Negotiate favorable rates for FAK, named accounts, surcharges, and procurement incentives
• Stay updated on carriers' latest rate implementations
• Set volume targets with carriers and monitor performance
• Secure space protection agreements with key carriers
• Conduct quarterly business reviews (QBRs) with target carriers

Qualifications, Experience and Skills

• Bachelor Degree/Diploma or equivalent
• At least 5 years of relevant Logistics/Supply Chain experience with good knowledge of Ocean Freight
• Possess in-depth knowledge of carriers' functions
• Acquired knowledge of General shipping matters e.g. Operations, Customer Service, documentation, claims, clearance etc
• Well-versed in Software knowledge in MS Office
• Good negotiation and communication skills
• Ability to analyze problems effectively and find the best solutions

Note: The advertised job title is being used for Talent Attraction and job advertisement.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.