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Customer Service Officer - Science MNC/ West #HZO
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EA License No.: 99C4599
7 months ago
Posted date
7 months ago
Mid-levelMinimum level
Mid-level
R2197564
EA Personal Registration No.
R2197564

Duration: 12 months 
Location: West with islandwide pick up 
Salary: Up to $4k with 1 month completion bonus 
Mon-Fri 8.15-5.00pm

Job Scope: 
Process customer orders/enquiries daily by email, fax, or phone call.
Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
Coordinate and correspond to customer/sales on the sales order status.
Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
Handle export shipments for intercompany and direct overseas customers.
Prepare the shipping document for Singapore and export shipment.
Support in investigations of internal / external complains to identify root cause and provide solutions.
Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
Ad-hoc duties assigned by manager.

Job Requirements:
Min. Diploma in any field 
Min. 2-3 years relevant experience 
Logistics knowledge and understanding import/export preferred.
Handling chemicals documentations and deliveries.
Proficient in SAP.

For interested applicants, please send your updated resume to: melissa@recruitexpress.com.sg
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

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JOB SUMMARY
Customer Service Officer - Science MNC/ West #HZO
Singapore
7 months ago
Mid-level
Full-time