Purpose of Position

Assist daily air freight ops: cargo handling, docs, coordination, compliance, team support, and reporting in warehouse shift work setting.

Responsibilities

• Carry out daily air freight operations, including receiving, breakdown, build-up, cargo handling, and shipment dispatch.
• Perform advanced cargo verification tasks such as checking AWB/HAWB details, cargo labeling accuracy, and special cargo handling requirements.
• Handle shipment documentation in warehouse systems (e.g., Tango, Cargowise, GXD), ensuring data accuracy and timely updates
• Coordinate with drivers, transport teams, office staff, and airlines/terminal operators to facilitate smooth cargo flow.
• Assist in monitoring operational timelines and highlight potential delays or issues to the Team Lead or Supervisor.
• Conduct shipment checks, verify cargo labels, documentation, and ensure correct handling procedures are followed.
• Ensure compliance with SOPs, HSE guidelines, 5S standards, and security procedures.
• Prepare basic operational logs, discrepancy reports, and shift handover updates

Specific Accountabilities

• Ensure all inbound and outbound air freight shipments are processed accurately and on time.
• Monitor team performance and highlight issues to the Supervisor for follow-up.
• Maintain discipline, attendance, and work quality among team members.
• Drive housekeeping, 5S, and safety compliance across assigned work areas.
• Support Team Leads during peak periods by guiding junior staff on required tasks.

Knowledge, Skills & Abilities

• Strong understanding of air freight processes and warehouse operations.
• Ability to work independently, handle time-sensitive tasks, and manage multiple shipments concurrently.
• Knowledge of HSE, 5S, and regulatory/airline compliance requirements.

Qualifications

• Valid forklift license.
• Able to read, write, and converse in good English.
• Relevant certifications in air freight handling or warehouse processes are advantageous (e.g., IATA DGR awareness, forklift license is an added advantage).

Work Experience

• Minimum 1-3 years of experience in air freight or warehouse operations.

Working Conditions

• Warehouse environment

Working Hours

• Shift work