We are a growing freight forwarding company dedicated to delivering reliable, efficient, and customer-focused logistics solutions worldwide. With a strong global network, we aim to provide seamless shipping experiences while upholding professionalism and service excellence.

Job Responsibilities:

• Handle day-to-day sea export operations and documentation (e.g., booking, shipping instructions, BL draft, VGM, customs declaration).
• Coordinate with customers, carriers, and overseas agents to ensure smooth cargo movement.
• Monitor shipment schedules, vessel cut-off dates, and ensure timely delivery of documents.
• Prepare and verify export documents (invoices, packing lists, certificates, etc.).
• Provide proactive updates and after-sales service to clients.
• Address customer inquiries, resolve service issues, and maintain strong relationships.
• Liaise with internal departments to support operational efficiency and compliance.

Requirements:

• Minimum 1 year of experience in freight forwarding, preferably in sea export operations.
• Familiar with export documentation, shipping terms (Incoterms), and international trade practices.
• Strong communication and problem-solving skills.
• Ability to multitask, prioritize, and work under pressure.
• Proficient in MS Office; knowledge of freight forwarding systems is an advantage.
• Team player with a customer-oriented mindset.

What We Offer:

• Competitive salary and benefits package.
• Training and career development opportunities.
• Supportive and collaborative work environment.
• Exposure to global logistics operations.