Working Hours: Monday to Friday, 1:00 PM - 10:00 PM
Alternate Saturdays: 1:00 PM - 6:00 PM

Main Duties & Responsibilities:

• Lead and manage full-spectrum operations for multimodal freight services, including quoting, rate negotiation, cargo booking, shipment execution, and billing.
• Coordinate export, import, and cross trade shipments with co-loaders, ensuring timely updates and smooth execution.
• Ensure compliance with SOPs and IATA regulations for handling dangerous goods and live animals.
• Oversee air/sea freight pickups and deliveries, maintaining high service standards and customer satisfaction.
• Safeguard company property, goods, and customer data; ensure security of office and warehouse premises.
• Respond promptly to calls and emails, and provide proactive support for all shipments.
• Collaborate with Sales to identify and support new business opportunities.
• Participate in standby duty rotation for after-hours emergencies.
• Perform other duties as required for the role.

Requirements:

• Minimum 5 years of experience in freight forwarding
• At least 2 years of sea freight experience
• Class 3 driving license (required)
• Willingness to learn and work PM shift