Manager, Network Management
INTEGRATED HEALTH PLANS PTE LTD
- Development and management of our panel network through proactive engagement and recruitment of health and wellness providers.
- Develop and implement recruitment, training and engagement process so as to ensure all panel providers are well equipped to render cashless services to members.
- Keep up to date with market information and developments and have regular communications with internal departments to keep all stakeholders up to date.
- Negotiate contractual terms with panel providers to ensure best deal is being accorded to members.
- Liaise with relevant parties to resolve any outstanding issues.
- Manage and maintain system data to ensure accuracy in billings.
- Maintain data analytics and perform regular review on utilization trending, behaviour trending, etc.
- Manages the team with regards to recruitment, training, counselling and discipline
- Panel providers audit, including but not limited to case review, onsite audit, discussion with panel providers.
- Investigate issues, feedbacks and complaints from members to provide resolutions to external and internal stakeholders timely.
Requirements:
- Adaptive to changes quickly
- Communication skills
- Negotiation skills
- Interpersonal skills
- Customer Service oriented
- Result oriented
- Problem-solving skills
- Experience in TPA, insurance or healthcare industry
JOB SUMMARY
Manager, Network Management
INTEGRATED HEALTH PLANS PTE LTD
Singapore
21 hours ago
N/A
Full-time
Manager, Network Management