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Cloud Network Engineer


APAR TECHNOLOGIES PTE. LTD.
6 days ago
Posted date
6 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
ITJob category
IT
Job Description

• Handling tickets / Incidents via ServiceNow platform

• Lead technical incident calls as a SME

• Troubleshooting and providing break fix support to technical issues

• Perform root cause analysis of raised issues

• Defining process improvements and ensuring that the processes are adhered to

• Take shared ownership of resolving issues in a SLA driven environment

• Mentoring / training team members as a SME

• Testing and auditing as required from time to time

• Improves and maintains customer and employee satisfaction

• Work as part of a Follow the Sun support global support model

Skills Requirement

• Bachelors degree in Engineering/Information Technology/Computer Science / Related Field.

• 9-12 years of Network Engineer experience supporting global network infrastructures.

• Extensive experience in deploying and supporting Virtual Devices, integration and hyperscaler NW environment

• Engineering level Hyperscalers accreditation

• Experience in working as part of a global support (follow the sun) model

• Cisco CCIE and other industry standard networking certifications

• Expert level knowledge in the real time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services.

• Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to interpret and resolve complex route table problems.

• Expert level knowledge for debugging network devices and outstanding Wireshark reading skills.

Extensive hands-on experience with:

1. Cisco ASR, ISR and Catalyst product families

2. Cisco Meraki Devices MS and MX Series.

3. Cisco Nexus 9K/7K/5K/2K (NXOS) Series of switches

4. Wireless LAN technologies - Cisco and Aruba

5. F5 Load balancers o Cisco SD-WAN Technical Skills

• Deep knowledge in R&S

• AWS Certified Advanced Networks / Cloud Architect or Azure Network components.

• Native AWS Load Balancers experience

• Hyperscalers integration with on-prem DCs, sites and application impacts.

• Capacity planning for hyperscalers and on-prem components

• Virtual router deployment and troubleshooting (BGP, EIGRP, OSPF, QOS, MPLS, WAN)

• SDWAN Viptela (Vmanage, VSmart, VBound, Vedge)

• Switch - Cisco/Arista (STP, HSRP, SVI, EtherChannel, Stackwise, VSS, Nexus).

EA Number: 11C4879
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JOB SUMMARY
Cloud Network Engineer
APAR TECHNOLOGIES PTE. LTD.
Singapore
6 days ago
N/A
Full-time

Cloud Network Engineer