Digital Business Analyst

As a Business Analyst, the candidate will be a key member of the CLIENT project team and collaborate with fellow Business Analysts, product managers, solution architects and technical services consultants to deliver leading-edge digital solutions in the domains of healthcare finance, regulation, disease outbreak, data analytics and corporate systems.

Key Responsibilities:

Business Analysis & Service Design

• Partner with government agencies to understand business needs through human- centric design methods

• Create and analyse service journeys to identify improvement opportunities

• Develop compelling business cases for digital transformation initiatives

• Use visual methods to communicate complex processes and requirements

• Facilitate workshops and requirements gathering sessions

Digital Solution Development

• Transform business requirements into detailed user stories

• Create functional and technical specifications

• Define clear acceptance criteria for digital products

• Work with product teams to ensure alignment between business needs and technical solutions

• Support the evaluation and selection of appropriate technologies

Requirements Management

• Document and maintain comprehensive business requirements

• Ensure requirements traceability throughout the project lifecycle

• Validate requirements with stakeholders

• Manage requirement changes and impact analysis

• Create user flows and process diagrams

Project Delivery

• Support both Agile and Waterfall development approaches

• Work effectively in various development environments (In-house/Co- Sourced/Outsourced)

• Ensure smooth deployment and adoption of digital solutions

• Coordinate between business stakeholders and technical teams

• Support user acceptance testing and quality assurance