The developer is responsible to,

• Identify opportunities and work with stakeholders to provide timely and quality data for analysis and enhancements

• Analyse the Authority's needs and document the requirements

• Plan, design and implement IT solutions to meet the analytical needs of identified opportunities

• Develop test plan and scripts for system testing, support user acceptance testing

• Work with the Authority's users to ensure smooth deployment and adoption of new solution

• Hands-on experience in CRM

• Ensure the smooth operations and service level of IT solutions

• Support production issues

SKILLS SET AND TRACK RECORD

i. Tertiary Education in relevant fields is preferred

ii. Good understanding and completion of projects using waterfall/Agile methodology

iii. Analytical, conceptualisation and problem solving skills iv. Strong Microsoft Dynamics CRM product experience, ideally with CRM 2016 or D365. v. Have been involved in the delivery of at least 3 Microsoft Dynamics CRM Implementation projects. vi. 5+ Years of custom development experience in Microsoft Dynamics CRM/365.

vii. Ablity to customize CRM forms, views, workflows, business rules, charts, & dashboards in Microsoft Dynamics CRM/365

viii. Proficiency in developing plug-in & workflow assemblies.

ix. SSIS/SSRS

x. Possess relevant system development / maintenance experience using Microsoft Dynamics 365 CRM/SharePoint related technologies

xi. Strong programming skills using the Microsoft CRM SDK, PowerApps, PowerBI, Flow, SSIS, C#, Web Services, XML, SQL Server, ASP.NET, HTML and JavaScript

xii. Working experience with job scheduler, MS SQL database access and batch integration protocols.

xiii. Experienced in developing .NET web services & web API applications.

xiv. Understanding and Configuration of MSCRM Security Roles.